/* Bukanako customer portal — shared stylesheet
   Used by: /auth/login, /auth/verify, /me/bookings
   Editorial design language: yellow accent, dotted-grid backdrop,
   step indicators, ticket-stub bookings, single staggered page reveal. */

/* ─── Tokens ──────────────────────────────────────────────────────── */

:root {
    --bg: #F4F4F5;
    --surface: #FFFFFF;
    --surface-raised: #FAFAFA;
    --text: #18181B;
    --text-2: #71717A;
    --text-3: #A1A1AA;
    --border: #E4E4E7;
    --accent: #FACC15;
    --accent-soft: #FEF3C7;
    --accent-on: #0A0A0A;
    --danger: #EF4444;
    --danger-bg: rgba(239, 68, 68, 0.08);
    --success: #22C55E;
    --success-bg: rgba(34, 197, 94, 0.08);
    --info: #3B82F6;
    --info-bg: rgba(59, 130, 246, 0.10);
}

/* Dark mode — applies whenever the OS prefers dark, unless the user has
   explicitly chosen the light theme via the masthead toggle. */
@media (prefers-color-scheme: dark) {
    :root:not([data-theme="light"]) {
        --bg: #09090B;
        --surface: #18181B;
        --surface-raised: #1E1E22;
        --text: #FAFAFA;
        --text-2: #A1A1AA;
        --text-3: #71717A;
        --border: #27272A;
        --accent-soft: rgba(250, 204, 21, 0.18);
        --danger: #F87171;
        --danger-bg: rgba(248, 113, 113, 0.10);
        --success: #4ADE80;
        --success-bg: rgba(74, 222, 128, 0.10);
        --info: #60A5FA;
        --info-bg: rgba(96, 165, 250, 0.10);
    }
}

/* Manual dark override — wins over the OS preference. */
:root[data-theme="dark"] {
    --bg: #09090B;
    --surface: #18181B;
    --surface-raised: #1E1E22;
    --text: #FAFAFA;
    --text-2: #A1A1AA;
    --text-3: #71717A;
    --border: #27272A;
    --accent-soft: rgba(250, 204, 21, 0.18);
    --danger: #F87171;
    --danger-bg: rgba(248, 113, 113, 0.10);
    --success: #4ADE80;
    --success-bg: rgba(74, 222, 128, 0.10);
    --info: #60A5FA;
    --info-bg: rgba(96, 165, 250, 0.10);
}

/* ─── Reset & body ────────────────────────────────────────────────── */

*, *::before, *::after {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Instrument Sans', -apple-system, BlinkMacSystemFont, sans-serif;
    background: var(--bg);
    color: var(--text);
    min-height: 100vh;
    padding: 1.5rem 1.25rem 2rem;
    display: flex;
    flex-direction: column;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* Bookings page uses slightly tighter top padding */
body.cp-bookings { padding-top: 1.25rem; }

body::before {
    content: '';
    position: fixed;
    inset: 0;
    background-image: radial-gradient(circle, var(--border) 1px, transparent 1px);
    background-size: 28px 28px;
    opacity: 0.4;
    pointer-events: none;
    z-index: -1;
}

main {
    max-width: 480px;
    width: 100%;
    margin: 0 auto;
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 1.1rem;
}

/* Bookings has a wider main column to fit the ticket-stub cards */
body.cp-bookings main { max-width: 720px; gap: 1rem; }

/* ─── Masthead / topbar / wordmark ───────────────────────────────── */

.masthead {
    max-width: 480px;
    width: 100%;
    margin: 0 auto 1.75rem;
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--border);
}

.topbar {
    max-width: 720px;
    width: 100%;
    margin: 0 auto 1.25rem;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--border);
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
}

.topbar-left {
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

/* Right-side cluster on the masthead/topbar — holds the theme toggle and
   page-specific actions (EST stamp on auth pages, sign-out on bookings). */
.masthead-right,
.topbar-right {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
}

/* Override masthead's baseline alignment so the toggle button sits centered. */
.masthead { align-items: center; }

.wordmark {
    display: inline-flex;
    align-items: center;
}

.wordmark .logo {
    height: 32px;
    width: auto;
    display: block;
}

body.cp-bookings .wordmark .logo {
    height: 30px;
}

.stamp {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.625rem;
    letter-spacing: 0.18em;
    color: var(--text-2);
    text-transform: uppercase;
    font-variant-numeric: tabular-nums;
}

.greeting {
    font-size: 0.8125rem;
    color: var(--text-2);
    font-weight: 500;
}

.greeting strong {
    font-weight: 700;
    color: var(--text);
    font-family: 'Outfit', sans-serif;
    letter-spacing: -0.005em;
}

.signout {
    margin: 0;
}

.signout button {
    appearance: none;
    background: transparent;
    cursor: pointer;
    border: 1.5px solid var(--border);
    border-radius: 8px;
    padding: 0.45rem 0.85rem;
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.75rem;
    letter-spacing: 0.08em;
    color: var(--text-2);
    text-transform: uppercase;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    transition: color 0.15s, border-color 0.15s, background 0.15s;
}

.signout button:hover {
    color: var(--text);
    border-color: var(--text);
    background: var(--surface-raised);
}

.back-link {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.14em;
    color: var(--text-2);
    text-transform: uppercase;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    transition: color 0.15s, gap 0.15s;
}

.back-link:hover {
    color: var(--text);
    gap: 0.55rem;
}

/* ─── Step indicator ─────────────────────────────────────────────── */

.step {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.20em;
    color: var(--text-2);
    text-transform: uppercase;
    display: flex;
    align-items: center;
    gap: 0.65rem;
}

.step .num {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 1.25rem;
    height: 1.1rem;
    padding: 0 0.35rem;
    background: var(--accent);
    color: var(--accent-on);
    border-radius: 2px;
    font-weight: 800;
    font-size: 0.625rem;
}

/* ─── Hero / section / lede ──────────────────────────────────────── */

.hero {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: clamp(2.25rem, 9vw, 3rem);
    line-height: 1;
    letter-spacing: -0.045em;
    color: var(--text);
    margin: 0.2rem 0 0.4rem;
}

.hero .mark,
.section-title .mark {
    position: relative;
    white-space: nowrap;
    background-image: linear-gradient(to top, var(--accent-soft) 0, var(--accent-soft) 38%, transparent 38%);
    padding: 0 0.06em;
}

@media (prefers-color-scheme: dark) {
    :root:not([data-theme="light"]) .hero .mark,
    :root:not([data-theme="light"]) .section-title .mark {
        background-image: linear-gradient(to top, var(--accent-soft) 0, var(--accent-soft) 42%, transparent 42%);
    }
}

:root[data-theme="dark"] .hero .mark,
:root[data-theme="dark"] .section-title .mark {
    background-image: linear-gradient(to top, var(--accent-soft) 0, var(--accent-soft) 42%, transparent 42%);
}

.section-head {
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    gap: 1rem;
    flex-wrap: wrap;
    margin-top: 0.25rem;
    margin-bottom: 0.4rem;
}

.section-title {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: clamp(1.75rem, 6vw, 2.25rem);
    line-height: 1;
    letter-spacing: -0.035em;
    color: var(--text);
}

.section-meta {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.18em;
    color: var(--text-3);
    text-transform: uppercase;
    font-variant-numeric: tabular-nums;
}

.lede {
    font-size: 1rem;
    line-height: 1.55;
    color: var(--text-2);
    max-width: 26em;
}

.lede .target {
    color: var(--text);
    font-weight: 600;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.04em;
}

/* ─── Flash ──────────────────────────────────────────────────────── */

.flash {
    padding: 0.8rem 1rem;
    border-radius: 8px;
    font-size: 0.875rem;
    font-weight: 500;
    display: flex;
    align-items: center;
    gap: 0.55rem;
    border: 1px solid transparent;
}

.flash-error {
    background: var(--danger-bg);
    color: var(--danger);
    border-color: rgba(239, 68, 68, 0.18);
}

.flash-success {
    background: var(--success-bg);
    color: var(--success);
    border-color: rgba(34, 197, 94, 0.18);
}

.flash svg { flex-shrink: 0; }

/* ─── Card / form ────────────────────────────────────────────────── */

.card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: 14px;
    padding: 1.5rem;
    margin-top: 0.4rem;
}

/* Verify card has slightly different padding for the OTP cells */
body.cp-verify .card { padding: 1.75rem 1.25rem; }

.label {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.14em;
    color: var(--text-2);
    text-transform: uppercase;
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    margin-bottom: 0.6rem;
}

.label .hint {
    letter-spacing: 0.04em;
    font-weight: 500;
    color: var(--text-3);
    text-transform: none;
    font-size: 0.75rem;
}

.field {
    position: relative;
    background: var(--surface-raised);
    border: 1.5px solid var(--border);
    border-radius: 10px;
    transition: border-color 0.15s, background 0.15s;
}

.field:focus-within {
    border-color: var(--accent);
    background: var(--surface);
    box-shadow: 0 0 0 4px rgba(250, 204, 21, 0.12);
}

.field input {
    width: 100%;
    background: transparent;
    border: 0;
    outline: 0;
    padding: 1rem 1.1rem;
    font-family: 'Instrument Sans', sans-serif;
    font-size: 1.125rem;
    font-weight: 500;
    color: var(--text);
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.01em;
}

.field input::placeholder {
    color: var(--text-3);
    font-weight: 400;
    letter-spacing: 0.04em;
}

/* Field with a fixed country/dial-code prefix (e.g. +267 for Botswana).
   The prefix sits inline with the input value — same font, same size, same
   weight — just slightly muted. No divider; the colour difference alone
   reads as "this part is fixed, you type after it". */
.field-with-prefix {
    display: flex;
    align-items: center;
}

.field-with-prefix .field-prefix {
    padding: 1rem 0 1rem 1.1rem;
    font-family: 'Instrument Sans', sans-serif;
    font-size: 1.125rem;
    font-weight: 500;
    line-height: 1.2;
    color: var(--text-2);
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.01em;
    user-select: none;
    white-space: nowrap;
    flex-shrink: 0;
    transition: color 0.15s;
}

.field-with-prefix:focus-within .field-prefix {
    color: var(--text);
}

.field-with-prefix input {
    flex: 1;
    min-width: 0;
    padding-left: 0.4rem;
}

/* Screen-reader-only hint, visible to AT but not on screen. */
.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

/* ─── Buttons ────────────────────────────────────────────────────── */

.btn-primary {
    width: 100%;
    appearance: none;
    background: var(--accent);
    color: var(--accent-on);
    border: 0;
    border-radius: 10px;
    padding: 1rem 1.25rem;
    margin-top: 1.1rem;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.9375rem;
    letter-spacing: 0.02em;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
    transition: transform 0.1s ease, background 0.15s, box-shadow 0.15s;
}

.btn-primary:hover {
    background: #FDE047;
    box-shadow: 0 4px 16px rgba(250, 204, 21, 0.35);
}

.btn-primary:active { transform: translateY(1px); }

.btn-primary svg { transition: transform 0.2s; }
.btn-primary:hover svg { transform: translateX(3px); }

.btn-primary[disabled] {
    background: var(--border);
    color: var(--text-3);
    cursor: not-allowed;
    box-shadow: none;
}

/* Verify centers the button text/icon */
body.cp-verify .btn-primary {
    justify-content: center;
    gap: 0.5rem;
    margin-top: 1.25rem;
}

/* In bookings we use both the small .btn (outlined) and the inline .btn-primary */
.btn {
    appearance: none;
    background: transparent;
    cursor: pointer;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8125rem;
    letter-spacing: 0.02em;
    padding: 0.55rem 0.9rem;
    border-radius: 8px;
    border: 1.5px solid var(--border);
    color: var(--text);
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    text-decoration: none;
    transition: all 0.15s;
}

.btn:hover {
    border-color: var(--text);
    background: var(--surface-raised);
}

/* In bookings, the .btn-primary variant is inline-sized, not full-width. */
body.cp-bookings .btn-primary {
    width: auto;
    margin-top: 0;
    padding: 0.55rem 0.9rem;
    border: 1.5px solid var(--accent);
    border-radius: 8px;
    font-size: 0.8125rem;
    justify-content: flex-start;
    gap: 0.4rem;
}

body.cp-bookings .btn-primary:hover {
    background: #FDE047;
    border-color: #FDE047;
    box-shadow: 0 4px 12px rgba(250, 204, 21, 0.3);
}

.btn-danger {
    color: var(--danger);
    border-color: rgba(239, 68, 68, 0.3);
}

.btn-danger:hover {
    background: var(--danger-bg);
    border-color: var(--danger);
    color: var(--danger);
}

/* ─── Login-only ─────────────────────────────────────────────────── */

.helper {
    margin-top: 1.25rem;
    padding-top: 1.25rem;
    border-top: 1px dashed var(--border);
    font-size: 0.875rem;
    line-height: 1.55;
    color: var(--text-2);
}

.helper a {
    color: var(--text);
    font-weight: 600;
    text-decoration: underline;
    text-decoration-color: var(--accent);
    text-decoration-thickness: 2px;
    text-underline-offset: 3px;
}

.helper a:hover { text-decoration-thickness: 3px; }

.channels {
    display: flex;
    gap: 0.4rem;
    flex-wrap: wrap;
    margin-top: 0.85rem;
}

.channels span {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.625rem;
    letter-spacing: 0.16em;
    text-transform: uppercase;
    padding: 0.2rem 0.5rem;
    border-radius: 999px;
    background: var(--surface-raised);
    color: var(--text-2);
    border: 1px solid var(--border);
}

.channels span.active {
    background: var(--text);
    color: var(--bg);
    border-color: var(--text);
}

/* ─── Verify-only — OTP cells ────────────────────────────────────── */

.otp-label {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.18em;
    color: var(--text-2);
    text-transform: uppercase;
    text-align: center;
    margin-bottom: 1rem;
}

.otp-cells {
    display: flex;
    justify-content: center;
    gap: clamp(0.3rem, 1.6vw, 0.55rem);
    margin-bottom: 0.5rem;
}

.otp-cell {
    width: clamp(2.55rem, 13vw, 3.25rem);
    height: clamp(3.4rem, 16vw, 4rem);
    text-align: center;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: clamp(1.5rem, 6vw, 1.875rem);
    border: 2px solid var(--border);
    border-radius: 10px;
    background: var(--surface-raised);
    color: var(--text);
    transition: border-color 0.15s, background 0.15s, transform 0.15s, box-shadow 0.15s;
    font-variant-numeric: tabular-nums;
    -moz-appearance: textfield;
}

.otp-cell::-webkit-outer-spin-button,
.otp-cell::-webkit-inner-spin-button {
    -webkit-appearance: none;
    margin: 0;
}

.otp-cell:focus {
    outline: 0;
    border-color: var(--accent);
    background: var(--surface);
    transform: translateY(-2px);
    box-shadow: 0 4px 0 var(--accent);
}

.otp-cell.filled {
    border-color: var(--text-3);
    background: var(--surface);
}

.timer {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.75rem;
    letter-spacing: 0.1em;
    color: var(--text-3);
    text-align: center;
    margin-top: 0.85rem;
    font-variant-numeric: tabular-nums;
}

.timer .pip {
    display: inline-block;
    width: 0.5rem;
    height: 0.5rem;
    background: var(--accent);
    border-radius: 50%;
    margin-right: 0.4rem;
    vertical-align: 0.05em;
    animation: pulse 1.6s ease-in-out infinite;
}

@keyframes pulse {
    0%, 100% { opacity: 0.4; transform: scale(0.85); }
    50% { opacity: 1; transform: scale(1); }
}

.resend {
    margin-top: 1.25rem;
    padding-top: 1.25rem;
    border-top: 1px dashed var(--border);
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    flex-wrap: wrap;
    font-size: 0.875rem;
    color: var(--text-2);
}

.resend p { margin: 0; }
.resend form { margin: 0; }

.resend button {
    appearance: none;
    background: transparent;
    border: 0;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8125rem;
    letter-spacing: 0.04em;
    color: var(--text);
    cursor: pointer;
    padding: 0.4rem 0.75rem;
    border-radius: 6px;
    border: 1.5px solid var(--border);
    transition: border-color 0.15s, background 0.15s;
}

.resend button:hover {
    border-color: var(--text);
    background: var(--surface-raised);
}

/* ─── Bookings — ticket-stub cards ────────────────────────────────── */

.booking-list {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
    list-style: none;
}

.booking {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: 14px;
    overflow: hidden;
    display: grid;
    grid-template-columns: 88px 1fr;
    transition: border-color 0.2s, transform 0.2s;
}

.booking:hover { border-color: var(--text-3); }

@media (min-width: 480px) {
    .booking { grid-template-columns: 110px 1fr; }
}

.stub {
    background: var(--surface-raised);
    border-right: 1px dashed var(--border);
    padding: 1.1rem 0.5rem;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    text-align: center;
    position: relative;
}

/* Perforated edge between stub and body */
.stub::after {
    content: '';
    position: absolute;
    right: -4px;
    top: 8px;
    bottom: 8px;
    width: 8px;
    background-image: radial-gradient(circle, var(--bg) 2.5px, transparent 2.5px);
    background-size: 8px 12px;
    background-repeat: repeat-y;
    background-position: center;
}

.stub-day {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.6875rem;
    letter-spacing: 0.2em;
    color: var(--text-2);
    text-transform: uppercase;
}

.stub-num {
    font-family: 'Outfit', sans-serif;
    font-weight: 800;
    font-size: clamp(2rem, 8vw, 2.5rem);
    line-height: 1;
    color: var(--text);
    font-variant-numeric: tabular-nums;
    letter-spacing: -0.04em;
    margin: 0.15rem 0 0.1rem;
}

.stub-month {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.75rem;
    letter-spacing: 0.18em;
    color: var(--accent-on);
    background: var(--accent);
    padding: 0.15rem 0.45rem;
    border-radius: 3px;
    text-transform: uppercase;
}

.body {
    padding: 1rem 1.1rem 1.1rem;
    display: flex;
    flex-direction: column;
    gap: 0.55rem;
}

.body-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 0.75rem;
}

.provider-name {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 1.0625rem;
    line-height: 1.2;
    letter-spacing: -0.015em;
    color: var(--text);
}

.status {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.625rem;
    letter-spacing: 0.16em;
    padding: 0.25rem 0.55rem;
    border-radius: 999px;
    text-transform: uppercase;
    white-space: nowrap;
    flex-shrink: 0;
}

.status-confirmed,
.status-reminded {
    background: var(--success-bg);
    color: var(--success);
}

.status-requested,
.status-seen {
    background: var(--info-bg);
    color: var(--info);
}

.status-checked_in,
.status-serving {
    background: var(--accent-soft);
    color: var(--accent-on);
}

.status-completed {
    background: var(--success-bg);
    color: var(--success);
}

.status-no_show,
.status-cancelled,
.status-declined {
    background: var(--danger-bg, rgba(239, 68, 68, 0.1));
    color: var(--danger, #ef4444);
}

/* ── Timeline (editorial almanac) ───────────────────────────────────────
   Solid yellow rail down the left, calendar stubs hung on the rail like
   luggage tags (slight handmade tilt), cards to the right connected by
   dashed thread, oversized typographic NOW band breaking the column.
   Status overlays on the stub corner only fire for terminal states
   (completed / no_show / cancelled / declined). Past entries fade
   subtly, status icon stays saturated.
   ─────────────────────────────────────────────────────────────────────── */

.tl-page {
    --tl-stub-w: 56px;
    --tl-rail-x: 28px;
    --tl-card-x: 84px;
    --tl-rail-c: var(--accent);
    --tl-stub-bg: var(--accent);
    --tl-stub-fg: var(--accent-on);
    --tl-card-bg: var(--surface);
    --tl-thread: 1px dashed var(--border);

    max-width: 760px;
    margin: 0 auto;
    padding: 1.25rem 1.25rem 4rem;
}

@media (min-width: 720px) {
    .tl-page {
        --tl-stub-w: 68px;
        --tl-rail-x: 34px;
        --tl-card-x: 104px;
        padding: 2rem 2.5rem 5rem;
    }
}

.tl-head {
    margin-bottom: 1.5rem;
    animation: tl-fade-in 0.5s ease-out backwards;
}

.tl-head__row {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 1.5rem;
    flex-wrap: wrap;
}

.tl-head__row--meta {
    margin-top: 0.5rem;
    padding-top: 0.75rem;
    border-top: 1px dashed var(--border);
}

.tl-head__count {
    font-family: 'Outfit', sans-serif;
    font-size: 0.7rem;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--text-3);
    font-weight: 500;
}

.tl-head__count strong {
    color: var(--text);
    font-weight: 700;
    font-feature-settings: 'tnum';
}

.tl-head__count .tl-sep {
    margin: 0 0.4em;
    color: var(--border);
}

.tl-head__cta {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    font-family: 'Outfit', sans-serif;
    font-size: 0.7rem;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    font-weight: 600;
    color: var(--text-2);
    text-decoration: none;
    padding: 0.4rem 0.8rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    transition: color 0.18s, border-color 0.18s, transform 0.18s;
}

.tl-head__cta:hover {
    color: var(--text);
    border-color: var(--text-2);
    transform: translateY(-1px);
}

.timeline {
    position: relative;
    list-style: none;
    margin: 1.5rem 0 0;
    padding: 0;
}

.timeline::before {
    content: '';
    position: absolute;
    left: var(--tl-rail-x);
    top: 8px;
    bottom: 8px;
    width: 3px;
    background: var(--tl-rail-c);
    border-radius: 2px;
    box-shadow: 0 0 0 1px rgba(0, 0, 0, 0.04);
    transform: translateX(-50%);
}

.timeline::after {
    content: '';
    position: absolute;
    left: var(--tl-rail-x);
    top: 0;
    bottom: 0;
    width: 18px;
    transform: translateX(-50%);
    pointer-events: none;
    background:
        radial-gradient(ellipse 14px 30px at center top, var(--tl-rail-c) 0%, transparent 65%),
        radial-gradient(ellipse 14px 30px at center bottom, var(--tl-rail-c) 0%, transparent 65%);
    opacity: 0.18;
}

.tl-event {
    position: relative;
    padding-left: var(--tl-card-x);
    padding-bottom: 1.5rem;
    list-style: none;
    animation: tl-arrive 0.55s cubic-bezier(0.2, 0.8, 0.25, 1) backwards;
    animation-delay: calc(var(--i, 0) * 0.045s + 0.12s);
}

.tl-event.is-past {
    animation-name: tl-past-settle;
}

.tl-event.is-past .tl-card {
    opacity: 0.78;
    transition: opacity 0.25s ease;
}

.tl-event.is-past:hover .tl-card { opacity: 1; }

.tl-event.is-past .tl-stub__icon { opacity: 1; }

.tl-event.is-just-passed .tl-card,
.tl-event.is-next .tl-card {
    border-color: var(--text-3);
}

.tl-event.is-next .tl-card {
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.04), 0 8px 28px -16px rgba(250, 204, 21, 0.45);
}

.tl-stub {
    position: absolute;
    left: 0;
    top: 0.25rem;
    width: var(--tl-stub-w);
    padding: 0.35rem 0.25rem 0.4rem;
    background: var(--tl-stub-bg);
    color: var(--tl-stub-fg);
    border-radius: 4px;
    transform: rotate(var(--tilt, -0.8deg));
    transform-origin: 50% 0%;
    box-shadow:
        0 1px 0 rgba(0, 0, 0, 0.05),
        0 6px 14px -10px rgba(0, 0, 0, 0.4);
    text-align: center;
    line-height: 1;
    font-family: 'Outfit', sans-serif;
    z-index: 1;
    transition: transform 0.25s ease;
}

.tl-event:hover .tl-stub { transform: rotate(0deg) translateY(-1px); }

.tl-stub__dow {
    display: block;
    font-size: 0.55rem;
    font-weight: 600;
    letter-spacing: 0.18em;
    text-transform: uppercase;
    opacity: 0.7;
    margin-bottom: 0.2rem;
}

.tl-stub__day {
    display: block;
    font-size: clamp(1.5rem, 4.5vw, 2rem);
    font-weight: 800;
    letter-spacing: -0.04em;
    line-height: 0.95;
    font-feature-settings: 'tnum';
}

.tl-stub__month {
    display: block;
    margin-top: 0.18rem;
    font-size: 0.55rem;
    font-weight: 700;
    letter-spacing: 0.2em;
    text-transform: uppercase;
}

.tl-stub__icon {
    position: absolute;
    top: -8px;
    right: -8px;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: var(--bg);
    box-shadow: 0 0 0 2px var(--bg);
    display: grid;
    place-items: center;
}

.tl-stub__icon svg {
    width: 22px;
    height: 22px;
    display: block;
}

.tl-event--completed .tl-stub__icon { color: var(--success); }
.tl-event--no_show   .tl-stub__icon { color: var(--danger); }
.tl-event--cancelled .tl-stub__icon,
.tl-event--declined  .tl-stub__icon { color: var(--text-3); }

/* All stubs render with the solid yellow brand fill so the rail reads as
   one continuous editorial thread. Status differentiation lives in the
   pill on the card (REQUESTED / CONFIRMED / NO-SHOW / etc.) — when the
   pill's already there, an extra "outline vs fill" visual on the stub
   was redundant and made requested rows look like placeholders. */

.tl-card {
    position: relative;
    background: var(--tl-card-bg);
    border: 1px solid var(--border);
    border-radius: 6px;
    padding: 1rem 1.1rem 1.1rem;
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.03), 0 8px 24px -20px rgba(0, 0, 0, 0.3);
    transition: border-color 0.2s, box-shadow 0.25s, transform 0.25s;
}

.tl-card::before {
    content: '';
    position: absolute;
    left: -1.1rem;
    top: 1.6rem;
    width: 1.1rem;
    height: 1px;
    background-image: linear-gradient(to right, var(--border) 0, var(--border) 4px, transparent 4px, transparent 8px);
    background-size: 8px 1px;
    background-repeat: repeat-x;
}

.tl-card:hover {
    border-color: var(--text-3);
    transform: translateY(-1px);
}

.tl-card__head {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.5rem;
}

.tl-card__provider { min-width: 0; }

.tl-card__kicker {
    display: block;
    font-family: 'Outfit', sans-serif;
    font-size: 0.62rem;
    font-weight: 600;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--text-3);
    margin-bottom: 0.25rem;
    font-style: italic;
}

.tl-card__name {
    font-family: 'Outfit', sans-serif;
    font-size: 1.15rem;
    font-weight: 700;
    letter-spacing: -0.015em;
    color: var(--text);
    margin: 0;
    line-height: 1.2;
}

.tl-card__service {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.875rem;
    color: var(--text-2);
    margin: 0.25rem 0 0.5rem;
    line-height: 1.4;
}

.tl-card__service strong {
    color: var(--text);
    font-weight: 600;
}

.tl-sep {
    margin: 0 0.4em;
    color: var(--text-3);
    font-weight: 400;
}

.tl-card__time {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    font-family: 'JetBrains Mono', 'Outfit', monospace;
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--text-2);
    margin: 0;
    padding: 0.35rem 0.65rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    background: var(--bg);
    font-feature-settings: 'tnum';
}

.tl-card__time svg { color: var(--text-3); }

.tl-card__hh {
    color: var(--text);
    font-weight: 600;
    letter-spacing: 0.02em;
}

.tl-card__arr {
    color: var(--text-3);
    font-weight: 400;
}

.tl-pill {
    flex-shrink: 0;
    font-family: 'Outfit', sans-serif;
    font-size: 0.6rem;
    font-weight: 700;
    letter-spacing: 0.2em;
    text-transform: uppercase;
    padding: 0.35rem 0.7rem;
    border-radius: 999px;
    white-space: nowrap;
    line-height: 1;
}

.tl-pill--confirmed,
.tl-pill--reminded {
    background: var(--success-bg, rgba(34, 197, 94, 0.12));
    color: var(--success);
}

.tl-pill--requested,
.tl-pill--seen {
    background: var(--info-bg, rgba(59, 130, 246, 0.12));
    color: var(--info, #3b82f6);
}

.tl-pill--completed {
    background: var(--success-bg, rgba(34, 197, 94, 0.12));
    color: var(--success);
}

.tl-pill--no_show {
    background: var(--danger-bg, rgba(239, 68, 68, 0.12));
    color: var(--danger);
}

.tl-pill--cancelled,
.tl-pill--declined {
    background: rgba(120, 120, 120, 0.12);
    color: var(--text-3);
}

.tl-card__missed {
    margin: 0.85rem 0 0;
    padding-top: 0.75rem;
    border-top: 1px dashed var(--border);
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.tl-card__missed-big {
    font-family: 'Outfit', sans-serif;
    font-size: 1.4rem;
    font-style: italic;
    font-weight: 700;
    color: var(--danger);
    letter-spacing: -0.025em;
    line-height: 1;
}

.tl-card__missed-small {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.8rem;
    color: var(--text-2);
}

.tl-card__missed-small a {
    color: var(--text);
    font-weight: 600;
    text-decoration: underline;
    text-decoration-color: var(--accent);
    text-decoration-thickness: 2px;
    text-underline-offset: 3px;
    transition: text-decoration-color 0.18s;
}

.tl-card__missed-small a:hover {
    text-decoration-color: var(--text);
}

.tl-card__actions {
    display: flex;
    gap: 0.5rem;
    margin-top: 1rem;
    padding-top: 0.85rem;
    border-top: 1px dashed var(--border);
    flex-wrap: wrap;
}

.tl-btn {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    font-family: 'Outfit', sans-serif;
    font-size: 0.8rem;
    font-weight: 600;
    padding: 0.55rem 1rem;
    border-radius: 6px;
    border: 1px solid transparent;
    cursor: pointer;
    transition: transform 0.18s, box-shadow 0.18s, background 0.18s, border-color 0.18s, color 0.18s;
    text-decoration: none;
    line-height: 1;
}

.tl-btn--primary {
    background: var(--accent);
    color: var(--accent-on);
    border-color: var(--accent);
}

.tl-btn--primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px -10px rgba(250, 204, 21, 0.6);
}

.tl-btn--ghost {
    background: transparent;
    color: var(--text-2);
    border-color: var(--border);
}

.tl-btn--ghost:hover {
    color: var(--danger);
    border-color: var(--danger);
    transform: translateY(-2px);
}

.tl-btn--lg {
    padding: 0.85rem 1.5rem;
    font-size: 0.9rem;
}

.tl-now {
    position: relative;
    list-style: none;
    padding: 1.5rem 0 1.5rem var(--tl-card-x);
    margin: 0.5rem 0;
    animation: tl-arrive 0.6s cubic-bezier(0.2, 0.8, 0.25, 1) backwards;
    animation-delay: calc(var(--i, 0) * 0.045s + 0.12s);
}

.tl-now::before,
.tl-now::after {
    content: '';
    position: absolute;
    left: var(--tl-card-x);
    right: 0;
    height: 1px;
    background-image: linear-gradient(to right, var(--accent) 0, var(--accent) 6px, transparent 6px, transparent 12px);
    background-size: 12px 1px;
    background-repeat: repeat-x;
}

.tl-now::before { top: 0; }
.tl-now::after  { bottom: 0; }

.tl-now__dot {
    position: absolute;
    left: var(--tl-rail-x);
    top: 50%;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: var(--accent);
    transform: translate(-50%, -50%);
    box-shadow: 0 0 0 4px rgba(250, 204, 21, 0.18), 0 0 0 1px rgba(0, 0, 0, 0.05);
    animation: tl-now-pulse 2.6s ease-in-out infinite;
    z-index: 2;
}

.tl-now__band {
    display: flex;
    align-items: baseline;
    gap: 0.85rem;
    flex-wrap: wrap;
}

.tl-now__label {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(2.4rem, 8vw, 4.5rem);
    font-weight: 800;
    letter-spacing: -0.04em;
    color: var(--text);
    line-height: 0.85;
    font-style: italic;
}

.tl-now__rule {
    flex: 1 1 40px;
    min-width: 30px;
    height: 1px;
    background: var(--text);
    align-self: center;
    margin-bottom: 0.25rem;
    opacity: 0.35;
}

.tl-now__time {
    display: inline-flex;
    flex-direction: column;
    gap: 0.15rem;
    font-family: 'Outfit', sans-serif;
    align-self: center;
    text-align: right;
}

.tl-now__time-day {
    font-size: 0.6rem;
    letter-spacing: 0.25em;
    text-transform: uppercase;
    color: var(--text-3);
    font-weight: 600;
}

.tl-now__time-hh {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--text);
    letter-spacing: -0.02em;
    font-feature-settings: 'tnum';
}

.tl-placeholder {
    position: relative;
    list-style: none;
    padding: 1.25rem 0 1.25rem var(--tl-card-x);
    animation: tl-arrive 0.5s ease-out backwards;
    animation-delay: calc(var(--i, 0) * 0.045s + 0.12s);
}

.tl-placeholder__rule {
    position: absolute;
    left: var(--tl-rail-x);
    top: 50%;
    width: 14px;
    height: 14px;
    border: 1.5px dashed var(--border);
    border-radius: 50%;
    background: var(--bg);
    transform: translate(-50%, -50%);
}

.tl-placeholder__text {
    display: inline-block;
    font-family: 'Outfit', sans-serif;
    font-style: italic;
    font-size: 0.85rem;
    color: var(--text-3);
    line-height: 1.4;
}

.tl-placeholder__text a {
    color: var(--text);
    font-style: normal;
    font-weight: 600;
    text-decoration: underline;
    text-decoration-color: var(--accent);
    text-decoration-thickness: 2px;
    text-underline-offset: 3px;
}

.tl-empty {
    margin-top: 2rem;
    padding: 3.5rem 1.5rem;
    text-align: center;
    border: 1px dashed var(--border);
    border-radius: 8px;
    background:
        radial-gradient(circle at 20% 0%, rgba(250, 204, 21, 0.06), transparent 40%),
        radial-gradient(circle at 80% 100%, rgba(250, 204, 21, 0.04), transparent 40%),
        var(--surface);
    animation: tl-fade-in 0.6s ease-out backwards;
}

.tl-empty__kicker {
    display: inline-block;
    font-family: 'Outfit', sans-serif;
    font-size: 0.65rem;
    letter-spacing: 0.28em;
    text-transform: uppercase;
    color: var(--text-3);
    font-weight: 600;
    margin-bottom: 0.85rem;
    padding: 0.35rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
}

.tl-empty__title {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(1.75rem, 5vw, 2.5rem);
    font-weight: 800;
    letter-spacing: -0.025em;
    color: var(--text);
    margin: 0 0 0.5rem;
    line-height: 1.05;
}

.tl-empty__title em {
    font-style: italic;
    color: var(--accent);
    font-weight: 700;
}

.tl-empty__lede {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.95rem;
    color: var(--text-2);
    max-width: 38ch;
    margin: 0 auto 1.5rem;
    line-height: 1.5;
}

@keyframes tl-arrive {
    from {
        opacity: 0;
        transform: translateX(-10px);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

@keyframes tl-past-settle {
    0% {
        opacity: 0;
        transform: translateX(-10px) translateY(-4px);
    }
    60% {
        opacity: 0.85;
    }
    100% {
        opacity: 0.78;
        transform: translateX(0) translateY(0);
    }
}

@keyframes tl-fade-in {
    from { opacity: 0; transform: translateY(6px); }
    to   { opacity: 1; transform: translateY(0); }
}

@keyframes tl-now-pulse {
    0%, 100% {
        box-shadow:
            0 0 0 4px rgba(250, 204, 21, 0.22),
            0 0 0 1px rgba(0, 0, 0, 0.05);
    }
    50% {
        box-shadow:
            0 0 0 14px rgba(250, 204, 21, 0),
            0 0 0 1px rgba(0, 0, 0, 0.05);
    }
}

@media (prefers-reduced-motion: reduce) {
    .tl-event,
    .tl-now,
    .tl-placeholder,
    .tl-head,
    .tl-empty { animation: none !important; }
    .tl-now__dot { animation: none !important; }
}

:root[data-theme="dark"] .tl-card {
    box-shadow: 0 1px 0 rgba(255, 255, 255, 0.03), 0 12px 30px -22px rgba(0, 0, 0, 0.7);
}

:root[data-theme="dark"] .tl-stub__icon {
    background: var(--surface);
    box-shadow: 0 0 0 2px var(--surface);
}

@media (prefers-color-scheme: dark) {
    :root:not([data-theme="light"]) .tl-card {
        box-shadow: 0 1px 0 rgba(255, 255, 255, 0.03), 0 12px 30px -22px rgba(0, 0, 0, 0.7);
    }
    :root:not([data-theme="light"]) .tl-stub__icon {
        background: var(--surface);
        box-shadow: 0 0 0 2px var(--surface);
    }
}

/* ── Customer-portal tab strip ──────────────────────────────────────────
   Sits below the topbar greeting on every /me/* page. Editorial
   small-caps tabs with a yellow underline on the active one. Mobile-
   first: scrolls horizontally if it overflows. */

.cp-tabs {
    max-width: 760px;
    margin: 0 auto;
    padding: 0 1.25rem;
    display: flex;
    gap: 0.25rem;
    border-bottom: 1px solid var(--border);
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    animation: tl-fade-in 0.4s ease-out backwards;
    animation-delay: 0.04s;
}

.cp-tabs::-webkit-scrollbar { display: none; }

@media (min-width: 720px) {
    .cp-tabs { padding: 0 2.5rem; }
}

.cp-tabs__tab {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.85rem 0.5rem;
    font-family: 'Outfit', sans-serif;
    font-size: 0.7rem;
    font-weight: 600;
    letter-spacing: 0.18em;
    text-transform: uppercase;
    color: var(--text-3);
    text-decoration: none;
    white-space: nowrap;
    border-bottom: 2px solid transparent;
    margin-bottom: -1px;
    transition: color 0.18s, border-color 0.18s;
    position: relative;
}

.cp-tabs__tab:hover { color: var(--text-2); }

.cp-tabs__tab.is-active {
    color: var(--text);
    border-bottom-color: var(--accent);
}

.cp-tabs__tab svg {
    flex-shrink: 0;
}

.cp-tabs__badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 18px;
    height: 18px;
    padding: 0 5px;
    font-family: 'Outfit', sans-serif;
    font-size: 0.6rem;
    font-weight: 700;
    letter-spacing: 0;
    color: var(--accent-on);
    background: var(--accent);
    border-radius: 999px;
    margin-left: 0.15rem;
    line-height: 1;
}

.cp-tabs__tab--soon {
    cursor: not-allowed;
    opacity: 0.5;
}
.cp-tabs__tab--soon:hover { color: var(--text-3); }

.cp-tabs__soon {
    font-size: 0.55rem;
    font-style: italic;
    letter-spacing: 0.1em;
    color: var(--text-3);
    margin-left: 0.2rem;
}

/* ── Queue dashboard (/me/queue) ────────────────────────────────────────
   Dedicated section. Each active entry is a card showing the customer's
   number prominently, position + ETA, and current status. Auto-refreshes
   every 30s via meta-refresh while there are active entries. */

.qd-page {
    max-width: 760px;
    margin: 0 auto;
    padding: 1.25rem 1.25rem 4rem;
}

@media (min-width: 720px) {
    .qd-page { padding: 2rem 2.5rem 5rem; }
}

.qd-head {
    margin-bottom: 1.5rem;
    animation: tl-fade-in 0.5s ease-out backwards;
}

.qd-head__row {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 1.5rem;
    flex-wrap: wrap;
}

.qd-head__sub {
    margin: 0.6rem 0 0;
    font-family: 'Outfit', sans-serif;
    font-size: 0.7rem;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--text-3);
    font-weight: 500;
    padding-top: 0.65rem;
    border-top: 1px dashed var(--border);
}

.qd-list {
    list-style: none;
    margin: 1.25rem 0 0;
    padding: 0;
    display: grid;
    gap: 1rem;
}

.qd-card {
    position: relative;
    background:
        radial-gradient(circle at 100% 0%, rgba(250, 204, 21, 0.08), transparent 50%),
        var(--surface);
    border: 1px solid var(--accent);
    border-radius: 8px;
    padding: 1rem 1.1rem 1.1rem;
    box-shadow: 0 1px 0 rgba(250, 204, 21, 0.1), 0 12px 30px -18px rgba(250, 204, 21, 0.35);
    animation: tl-arrive 0.5s cubic-bezier(0.2, 0.8, 0.25, 1) backwards;
    animation-delay: calc(var(--i, 0) * 0.06s + 0.12s);
}

.qd-card--called,
.qd-card--recall_pending {
    border-color: var(--danger);
    background:
        radial-gradient(circle at 100% 0%, rgba(239, 68, 68, 0.1), transparent 50%),
        var(--surface);
    box-shadow: 0 1px 0 rgba(239, 68, 68, 0.1), 0 12px 30px -18px rgba(239, 68, 68, 0.4);
}

.qd-card--serving {
    border-color: var(--success);
    background:
        radial-gradient(circle at 100% 0%, rgba(34, 197, 94, 0.08), transparent 50%),
        var(--surface);
}

.qd-card__head {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.85rem;
    padding-bottom: 0.65rem;
    border-bottom: 1px dashed var(--border);
}

.qd-card__kicker {
    font-family: 'Outfit', sans-serif;
    font-size: 0.62rem;
    font-weight: 700;
    letter-spacing: 0.28em;
    text-transform: uppercase;
    color: var(--accent-on);
    background: var(--accent);
    padding: 0.3rem 0.55rem;
    border-radius: 4px;
    line-height: 1;
}

.qd-card--called .qd-card__kicker,
.qd-card--recall_pending .qd-card__kicker {
    background: var(--danger);
    color: white;
}

.qd-card--serving .qd-card__kicker {
    background: var(--success);
    color: white;
}

.qd-card__provider {
    font-family: 'Outfit', sans-serif;
    font-size: 0.875rem;
    font-weight: 600;
    color: var(--text);
    text-align: right;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 60%;
}

.qd-card__body {
    display: flex;
    align-items: center;
    gap: 1.5rem;
    flex-wrap: wrap;
}

.qd-card__number {
    display: flex;
    flex-direction: column;
    gap: 0.3rem;
}

.qd-card__number-label {
    font-family: 'Outfit', sans-serif;
    font-size: 0.55rem;
    font-weight: 600;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--text-3);
}

.qd-card__number-val {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(2.5rem, 7vw, 3.5rem);
    font-weight: 800;
    color: var(--accent-on);
    letter-spacing: -0.04em;
    line-height: 0.85;
    font-feature-settings: 'tnum';
    background: var(--accent);
    padding: 0.35rem 0.6rem;
    border-radius: 6px;
    align-self: flex-start;
    transform: rotate(-1deg);
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.05), 0 6px 14px -10px rgba(0, 0, 0, 0.4);
}

.qd-card--called .qd-card__number-val,
.qd-card--recall_pending .qd-card__number-val {
    background: var(--danger);
    color: white;
}

.qd-card--serving .qd-card__number-val {
    background: var(--success);
    color: white;
}

.qd-card__stats {
    display: flex;
    gap: 1.25rem;
    flex: 1;
}

.qd-stat {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.qd-stat__val {
    font-family: 'Outfit', sans-serif;
    font-size: 1.6rem;
    font-weight: 700;
    letter-spacing: -0.02em;
    color: var(--text);
    line-height: 1;
    font-feature-settings: 'tnum';
}

.qd-stat__label {
    font-family: 'Outfit', sans-serif;
    font-size: 0.62rem;
    font-weight: 600;
    letter-spacing: 0.2em;
    text-transform: uppercase;
    color: var(--text-3);
}

.qd-stat--alert .qd-stat__val {
    color: var(--danger);
    font-style: italic;
}
.qd-card--serving .qd-stat--alert .qd-stat__val { color: var(--success); }

.qd-card__foot {
    margin-top: 0.85rem;
    padding-top: 0.65rem;
    border-top: 1px dashed var(--border);
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.75rem;
    flex-wrap: wrap;
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.8rem;
    color: var(--text-2);
}

.qd-card__service strong { color: var(--text); font-weight: 600; }

.qd-card__joined {
    font-family: 'JetBrains Mono', 'Outfit', monospace;
    font-size: 0.72rem;
    color: var(--text-3);
    letter-spacing: 0.04em;
    font-feature-settings: 'tnum';
}

.qd-empty {
    margin-top: 2rem;
    padding: 3.5rem 1.5rem;
    text-align: center;
    border: 1px dashed var(--border);
    border-radius: 8px;
    background:
        radial-gradient(circle at 20% 0%, rgba(250, 204, 21, 0.06), transparent 40%),
        var(--surface);
}

.qd-empty__kicker {
    display: inline-block;
    font-family: 'Outfit', sans-serif;
    font-size: 0.65rem;
    letter-spacing: 0.28em;
    text-transform: uppercase;
    color: var(--text-3);
    font-weight: 600;
    margin-bottom: 0.85rem;
    padding: 0.35rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
}

.qd-empty__title {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(1.5rem, 4.5vw, 2rem);
    font-weight: 800;
    letter-spacing: -0.025em;
    color: var(--text);
    margin: 0 0 0.5rem;
    line-height: 1.1;
}

.qd-empty__lede {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.95rem;
    color: var(--text-2);
    max-width: 42ch;
    margin: 0 auto 1.5rem;
    line-height: 1.5;
}

@media (max-width: 480px) {
    .qd-card__provider { max-width: 100%; text-align: left; }
    .qd-card__head { flex-direction: column; align-items: flex-start; gap: 0.5rem; }
    .qd-card__body { gap: 1rem; }
    .qd-card__stats { gap: 0.85rem; }
}

/* ── Active queue card on the timeline ──────────────────────────────────
   Sits right above the NOW band — the customer's "you're #N in line, ~Y
   min wait" panel. Visually the most prominent thing on the page when
   present, because it's literally the most time-sensitive context.
   ─────────────────────────────────────────────────────────────────────── */

.tl-queue {
    position: relative;
    padding-left: var(--tl-card-x);
    padding-bottom: 1rem;
    list-style: none;
    animation: tl-arrive 0.5s cubic-bezier(0.2, 0.8, 0.25, 1) backwards;
    animation-delay: calc(var(--i, 0) * 0.045s + 0.12s);
}

.tl-queue__rail {
    position: absolute;
    left: var(--tl-rail-x);
    top: 50%;
    width: 14px;
    height: 14px;
    border-radius: 50%;
    background: var(--accent);
    transform: translate(-50%, -50%);
    box-shadow: 0 0 0 4px rgba(250, 204, 21, 0.18);
    z-index: 1;
}

.tl-queue--called .tl-queue__rail,
.tl-queue--recall_pending .tl-queue__rail {
    background: var(--danger);
    box-shadow: 0 0 0 4px rgba(239, 68, 68, 0.22);
    animation: tl-now-pulse 1.4s ease-in-out infinite;
}

.tl-queue--serving .tl-queue__rail {
    background: var(--success);
    box-shadow: 0 0 0 4px rgba(34, 197, 94, 0.18);
}

.tl-queue__card {
    position: relative;
    background:
        radial-gradient(circle at 100% 0%, rgba(250, 204, 21, 0.08), transparent 50%),
        var(--surface);
    border: 1px solid var(--accent);
    border-radius: 8px;
    padding: 1rem 1.1rem 1.1rem;
    box-shadow: 0 1px 0 rgba(250, 204, 21, 0.1), 0 12px 30px -18px rgba(250, 204, 21, 0.35);
}

.tl-queue--called .tl-queue__card,
.tl-queue--recall_pending .tl-queue__card {
    border-color: var(--danger);
    background:
        radial-gradient(circle at 100% 0%, rgba(239, 68, 68, 0.1), transparent 50%),
        var(--surface);
    box-shadow: 0 1px 0 rgba(239, 68, 68, 0.1), 0 12px 30px -18px rgba(239, 68, 68, 0.4);
}

.tl-queue--serving .tl-queue__card {
    border-color: var(--success);
    background:
        radial-gradient(circle at 100% 0%, rgba(34, 197, 94, 0.08), transparent 50%),
        var(--surface);
}

.tl-queue__head {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.85rem;
    padding-bottom: 0.65rem;
    border-bottom: 1px dashed var(--border);
}

.tl-queue__kicker {
    font-family: 'Outfit', sans-serif;
    font-size: 0.62rem;
    font-weight: 700;
    letter-spacing: 0.28em;
    text-transform: uppercase;
    color: var(--accent-on);
    background: var(--accent);
    padding: 0.3rem 0.55rem;
    border-radius: 4px;
    line-height: 1;
}

.tl-queue--called .tl-queue__kicker,
.tl-queue--recall_pending .tl-queue__kicker {
    background: var(--danger);
    color: white;
}

.tl-queue--serving .tl-queue__kicker {
    background: var(--success);
    color: white;
}

.tl-queue__provider {
    font-family: 'Outfit', sans-serif;
    font-size: 0.875rem;
    font-weight: 600;
    color: var(--text);
    text-align: right;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 60%;
}

.tl-queue__body {
    display: flex;
    align-items: center;
    gap: 1.5rem;
    flex-wrap: wrap;
}

.tl-queue__number {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.tl-queue__number-label {
    font-family: 'Outfit', sans-serif;
    font-size: 0.55rem;
    font-weight: 600;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--text-3);
}

.tl-queue__number-val {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(2.5rem, 7vw, 3.5rem);
    font-weight: 800;
    color: var(--accent-on, var(--text));
    letter-spacing: -0.04em;
    line-height: 0.85;
    font-feature-settings: 'tnum';
    background: var(--accent);
    padding: 0.35rem 0.6rem;
    border-radius: 6px;
    align-self: flex-start;
    transform: rotate(-1deg);
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.05), 0 6px 14px -10px rgba(0, 0, 0, 0.4);
}

.tl-queue--called .tl-queue__number-val,
.tl-queue--recall_pending .tl-queue__number-val {
    background: var(--danger);
    color: white;
}

.tl-queue--serving .tl-queue__number-val {
    background: var(--success);
    color: white;
}

.tl-queue__stats {
    display: flex;
    gap: 1.25rem;
    flex: 1;
}

.tl-queue__stat {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.tl-queue__stat-val {
    font-family: 'Outfit', sans-serif;
    font-size: 1.6rem;
    font-weight: 700;
    letter-spacing: -0.02em;
    color: var(--text);
    line-height: 1;
    font-feature-settings: 'tnum';
}

.tl-queue__stat-label {
    font-family: 'Outfit', sans-serif;
    font-size: 0.62rem;
    font-weight: 600;
    letter-spacing: 0.2em;
    text-transform: uppercase;
    color: var(--text-3);
}

.tl-queue__stat--alert .tl-queue__stat-val {
    color: var(--danger);
    font-style: italic;
}
.tl-queue--serving .tl-queue__stat--alert .tl-queue__stat-val { color: var(--success); }

.tl-queue__service {
    margin: 0.85rem 0 0;
    padding-top: 0.65rem;
    border-top: 1px dashed var(--border);
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.85rem;
    color: var(--text-2);
}

.tl-queue__service strong {
    color: var(--text);
    font-weight: 600;
}

@media (max-width: 480px) {
    .tl-queue__provider { max-width: 100%; text-align: left; }
    .tl-queue__head { flex-direction: column; align-items: flex-start; gap: 0.5rem; }
    .tl-queue__body { gap: 1rem; }
    .tl-queue__stats { gap: 0.85rem; }
}

/* ── Queue join (in-app) ────────────────────────────────────────────────
   Logged-in customers pick a service from a single-tap list of cards.
   Each card is a self-contained form posting back to the controller.
   Same editorial palette as the timeline — dashed dividers, Outfit display
   type, JetBrains Mono for numerics.
   ─────────────────────────────────────────────────────────────────────── */

.qj-page {
    max-width: 720px;
    margin: 0 auto;
    padding: 1.25rem 1.25rem 4rem;
}

@media (min-width: 720px) {
    .qj-page { padding: 2rem 2.5rem 5rem; }
}

.qj-head {
    margin-bottom: 1.75rem;
    animation: tl-fade-in 0.5s ease-out backwards;
}

.qj-back {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    font-family: 'Outfit', sans-serif;
    font-size: 0.7rem;
    font-weight: 600;
    letter-spacing: 0.2em;
    text-transform: uppercase;
    color: var(--text-3);
    text-decoration: none;
    padding: 0.4rem 0;
    margin-bottom: 1rem;
    transition: color 0.18s, transform 0.18s;
}
.qj-back:hover {
    color: var(--text);
    transform: translateX(-2px);
}

.qj-kicker {
    display: inline-block;
    font-family: 'Outfit', sans-serif;
    font-size: 0.65rem;
    font-weight: 600;
    letter-spacing: 0.28em;
    text-transform: uppercase;
    color: var(--accent-on);
    background: var(--accent);
    padding: 0.3rem 0.7rem;
    border-radius: 4px;
    margin-bottom: 0.85rem;
    transform: rotate(-0.6deg);
    transform-origin: 0 100%;
}

.qj-title {
    font-family: 'Outfit', sans-serif;
    font-size: clamp(1.6rem, 5vw, 2.4rem);
    font-weight: 800;
    letter-spacing: -0.025em;
    line-height: 1.05;
    color: var(--text);
    margin: 0 0 0.75rem;
}

.qj-title .mark {
    background-image: linear-gradient(to right, transparent 0, transparent 4%, rgba(250, 204, 21, 0.45) 4%, rgba(250, 204, 21, 0.45) 96%, transparent 96%);
    background-size: 100% 0.4em;
    background-repeat: no-repeat;
    background-position: 0 90%;
    padding: 0 0.1em;
}

.qj-lede {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.95rem;
    color: var(--text-2);
    max-width: 50ch;
    margin: 0;
    line-height: 1.5;
}

.qj-list {
    list-style: none;
    margin: 0;
    padding: 0;
    display: grid;
    gap: 0.85rem;
}

.qj-item {
    animation: tl-arrive 0.5s cubic-bezier(0.2, 0.8, 0.25, 1) backwards;
    animation-delay: calc(var(--i, 0) * 0.05s + 0.12s);
}

.qj-form {
    display: flex;
    align-items: stretch;
    gap: 1rem;
    padding: 1rem 1.1rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: 8px;
    transition: border-color 0.2s, transform 0.2s, box-shadow 0.25s;
}

.qj-form:hover {
    border-color: var(--text-3);
    transform: translateY(-1px);
    box-shadow: 0 1px 0 rgba(0, 0, 0, 0.03), 0 12px 30px -22px rgba(0, 0, 0, 0.4);
}

.qj-item__body {
    flex: 1;
    min-width: 0;
}

.qj-item__name {
    font-family: 'Outfit', sans-serif;
    font-size: 1.1rem;
    font-weight: 700;
    letter-spacing: -0.015em;
    color: var(--text);
    margin: 0 0 0.25rem;
    line-height: 1.2;
}

.qj-item__meta {
    display: inline-flex;
    align-items: baseline;
    gap: 0.35rem;
    font-family: 'JetBrains Mono', 'Outfit', monospace;
    font-size: 0.78rem;
    font-weight: 500;
    color: var(--text-2);
    margin: 0 0 0.4rem;
    font-feature-settings: 'tnum';
}

.qj-item__price {
    color: var(--text);
    font-weight: 600;
}

.qj-sep {
    color: var(--text-3);
}

.qj-item__desc {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.825rem;
    color: var(--text-3);
    margin: 0;
    line-height: 1.4;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.qj-item__cta {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    align-self: center;
    flex-shrink: 0;
    font-family: 'Outfit', sans-serif;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--accent-on);
    background: var(--accent);
    border: none;
    padding: 0.65rem 1rem;
    border-radius: 6px;
    cursor: pointer;
    transition: transform 0.18s, box-shadow 0.18s;
}

.qj-item__cta:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px -10px rgba(250, 204, 21, 0.6);
}

.qj-fineprint {
    font-family: 'Instrument Sans', sans-serif;
    font-size: 0.78rem;
    color: var(--text-3);
    text-align: center;
    margin: 1.5rem 0 0;
    font-style: italic;
}

.qj-empty {
    margin-top: 2rem;
    padding: 3rem 1.5rem;
    text-align: center;
    border: 1px dashed var(--border);
    border-radius: 8px;
    background: var(--surface);
}

.qj-empty__title {
    font-family: 'Outfit', sans-serif;
    font-size: 1.35rem;
    font-weight: 700;
    color: var(--text);
    margin: 0 0 0.5rem;
}

.qj-empty__lede {
    font-family: 'Instrument Sans', sans-serif;
    color: var(--text-2);
    margin: 0 auto 1.5rem;
    max-width: 38ch;
}

@media (max-width: 540px) {
    .qj-form {
        flex-direction: column;
        align-items: stretch;
        gap: 0.75rem;
    }
    .qj-item__cta {
        align-self: flex-start;
    }
}

.service-line {
    font-size: 0.875rem;
    color: var(--text-2);
    line-height: 1.4;
}

.service-line strong {
    color: var(--text);
    font-weight: 600;
}

.time-line {
    font-family: 'Outfit', sans-serif;
    font-weight: 600;
    font-size: 0.875rem;
    color: var(--text);
    letter-spacing: 0.04em;
    font-variant-numeric: tabular-nums;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

.time-line svg { color: var(--text-2); }

.actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    margin-top: 0.55rem;
    padding-top: 0.85rem;
    border-top: 1px dashed var(--border);
}

.actions form {
    margin: 0;
    display: contents;
}

/* ─── Empty state ─────────────────────────────────────────────────── */

.empty {
    background: var(--surface);
    border: 1.5px dashed var(--border);
    border-radius: 14px;
    padding: 3rem 1.5rem;
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 1rem;
}

.empty-icon {
    width: 56px;
    height: 56px;
    border-radius: 14px;
    background: var(--accent-soft);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--accent-on);
}

.empty-title {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 1.25rem;
    letter-spacing: -0.01em;
    color: var(--text);
}

.empty-lede {
    font-size: 0.9375rem;
    color: var(--text-2);
    line-height: 1.5;
    max-width: 32ch;
}

.empty .btn {
    margin-top: 0.4rem;
    padding: 0.7rem 1.2rem;
    font-size: 0.875rem;
}

/* ─── Colophon ────────────────────────────────────────────────────── */

.colophon {
    max-width: 480px;
    width: 100%;
    margin: 2.5rem auto 0;
    padding-top: 1.25rem;
    border-top: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 0.85rem;
    font-family: 'Outfit', sans-serif;
    font-weight: 500;
    font-size: 0.6875rem;
    letter-spacing: 0.18em;
    color: var(--text-3);
    text-transform: uppercase;
}

body.cp-bookings .colophon { max-width: 720px; }

.colophon-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 0.5rem 1rem;
}

/* Legal nav + copyright row */
.colophon-nav {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
}

.colophon-nav a {
    color: var(--text-2);
    text-decoration: none;
    font-weight: 600;
    transition: color 0.15s;
}

.colophon-nav a:hover {
    color: var(--text);
}

.colophon-nav .sep {
    color: var(--text-3);
    user-select: none;
}

.colophon-copyright {
    font-variant-numeric: tabular-nums;
}

.colophon-logo {
    height: 20px;
    width: auto;
    display: block;
    opacity: 0.85;
}

.colophon-attribution {
    text-align: center;
    font-size: 0.625rem;
    letter-spacing: 0.22em;
    color: var(--text-3);
    padding-top: 0.65rem;
    border-top: 1px dashed var(--border);
}

.colophon-attribution a {
    color: var(--text-2);
    text-decoration: none;
    font-weight: 700;
    transition: color 0.15s;
    display: inline-flex;
    align-items: center;
    gap: 0.3rem;
}

.colophon-attribution a:hover { color: var(--text); }

.colophon-attribution a svg {
    opacity: 0.6;
    transition: opacity 0.15s, transform 0.15s;
}

.colophon-attribution a:hover svg {
    opacity: 1;
    transform: translate(1px, -1px);
}

/* ─── Reveal animation ────────────────────────────────────────────── */

@keyframes rise {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

.masthead,
.topbar,
main > * {
    animation: rise 0.5s cubic-bezier(0.2, 0.6, 0.2, 1) backwards;
}

.masthead, .topbar { animation-delay: 0s; }
main > *:nth-child(1) { animation-delay: 0.05s; }
main > *:nth-child(2) { animation-delay: 0.10s; }
main > *:nth-child(3) { animation-delay: 0.15s; }
main > *:nth-child(4) { animation-delay: 0.20s; }
main > *:nth-child(5) { animation-delay: 0.25s; }
main > *:nth-child(6) { animation-delay: 0.30s; }

/* ─── Reduced motion ──────────────────────────────────────────────── */

@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after {
        animation: none !important;
        transition: none !important;
    }
}